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Responsible Utility Customer Protection Act

   Recognizing the need to protect responsible utility customers, the state of Pennsylvania passed Senate Bill 677, also known as ACT 201.   ACT 201 is intended to help utilities keep costs down by setting new rules for:

  • collecting on past-due accounts

  • taking deposits

  • payments agreements

  • shutting off service

   The new rules in ACT 201 do not affect the large majority of customers that choose to pay their utility bills on time.  For more information about ACT 201, or about any of the financial assistance programs available to our customers, please contact us.

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