- 5/22/2020 – Our top priority continues to be the safe and reliable delivery of electricity to our customers’ homes, farms and businesses. Our full COVID-19 Action Plan is available here.
The following no-contact options are available to pay your bill:
A deposit slot is available to the left of our front door. Payments may be dropped off at any time (please, no cash after regular business hours.)
You can also view your bill, make payments, set up auto-pay, view usage and conduct other business by logging into SmartHub. In addition, you can install the SmartHub app on your iphone, iPad or Android device from the Apple App Store or Google Play Store. Please see our Payment Options page for more ways to pay your bill or obtain assistance.
Walk-in customers are now being accepted on a limited basis. One customer at a time will be permitted in the lobby area – a mask is required.
To support our customers during these uncertain times, we are suspending service disconnections and waiving late fees for all customers until further notice.
We are here to help our customers in any way possible. As has been the case throughout our 109 years of business, customers can count on Citizens’ Electric to be there for them. This time is no different. You can reach out to us at 570-524-2231 with questions or concerns 24 hours a day, seven days a week.
- 3/31/2020 – Citizens’ Electric Company has filed a Default Service Plan for the period June 1, 2021 through May 31, 2025. This plan is subject to approval by the PA Public Utility Commission.