Budget Billing
Budget Billing can make it easier for residential customers to plan utility expenses. The purpose of Budget Billing is to smooth out the billing dollars due to seasonal variations in energy consumption. This is particularly helpful for customers that have electric heat and air conditioning.
Initial Budget Bill amounts are calculated using the average of the last twelve months energy consumption. If no history is available, an estimate will be used based on similar circumstances.
State regulations require a review of your account at least three times per year to ensure that your actual energy usage is in line with the estimate. Examples of why there might be a variation are weather, changes of the number of family members or the addition (or removal) of a significant electric load. Any over- or under-collection will be divided by 12 and included in the next quarterly adjustment. This review will be coordinated with the quarterly adjustment to Citizens' wholesale generation rate.
More than two consecutive late payment charges on your account will be cause for removal from the Budget Billing program.
Contact our office if you would like more information about Budget Billing.
